Senior Manager, Design Operations, Coforma
Frances Yllana is a design and organizational operations leader, writer and facilitator who empowers and champions people to succeed beyond their own expectations. Frances is energized by making the joy of accomplishment more accessible and equitable, so those in the communities she serves can find and share their own inspiration to drive positive change in the world around them.
Frances's range of expertise spans the areas of craft, leadership and operations, inclusive of branding, advertising, copywriting, strategy, video, illustration, digital and environmental, experience design and enterprise software. Outside of work, she is experienced in non-profit management, visioning + strategy and is highly active in multiple communities of practice. She serves as a professor of DesignOps Assembly Learning Labs and is helping to lead the DesignOps Assembly knowledge base initiative, and she also hosts the DesignOps Ed Salon webinar series for AIGA. She is also very active in organizing and producing small- or large-scale experiences for non-profit and civic missions and has been a leader of AIGA’s Design For Democracy committee and their national Get Out the Vote campaigns since 2016. She also serves as Secretary of the AIGA national board of directors.
Co-founder
Chief Sensemaker
Founder & Head of Design Research
Advancing Research Curator
Strategy Consultant
Assistant Professor of the Practice
Author & Design Principal
Sr Principal Designer, Machine Intelligence & New Technology
Coach and Content Design Leader
Principal
Founder, Product Strategy & Design Consultant
Senior Director, Head of Design Operations
AI Design Insights Lead
DesignOps Leader and Educator
AI Transformation Consultant & Private Leadership Advisor
UX Strategy Consultant and Coach
Staff Product Designer & Author of The Staff Designer
Author of Closing the Loop
Design Recruiter
Design Leader
Creator of Shitty Maps and Principal
Lead Technical Program Manager
Co-Founder & Partner
Independent Consultant & Coach
Founder, Publisher, & CEO